Frequently Asked Questions
Everything you need to know about our technical apparel and design goods.
What is the typical shipping time for orders?
Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping times vary by location, usually ranging from 10-21 days.
How do I track my order status?
Once your order has been dispatched, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery.
What is your return and exchange policy?
We offer a 14-day return policy for items in original, unworn condition with all tags attached. Please note that limited edition drops and sale items are final sale and cannot be returned.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and select local digital wallets depending on your shipping destination.
How do I ensure I'm ordering the correct size?
Each product page features a detailed size chart with specific measurements. As our designs often feature technical or oversized cuts, we recommend comparing these measurements against a garment you already own.
Do you ship internationally?
Yes, SNK ATK Design Lab ships worldwide. Please be aware that customers are responsible for any customs duties or import taxes imposed by their local government.